Q: Can I return items I've purchased in store?
A: We’ll happily return or exchange any unopened, unused items within 30 days of purchase with your original receipt. Sew Special Quilts considers the following items a FINAL SALE: gift cards, cut fabric, software, clearance items, and special orders.
Damaged product returns will be considered on a case-by-case basis.
THANK YOU FOR SHOPPING WITH US.
Q: Can I purchase a Gift Card to Sew Special Quilts?
A: Yes, we sell gift cards! You can purchase them in person or over the phone.
Q: Will the Gift Card work in both locations? (Katy and San Antonio)
A: Yes, the gift card will work in both locations.
Q: What do I bring to classes?
A: Every class will have its own supply list published on the class description however it would be a good idea to bring along a basic sewing/quilting kit. Seam ripper, scissors, rotary cutter, quilters ruler, pen and paper for notes, fabric marking utensil, thread, pins, and any of your favorite supplies.
Q: What if I need to cancel a class?
Please call the store to cancel: SATX - 210-698-6076 or KTX - 281-717-8033
You will be given a full refund with 72 hours (3 days) notice.
Q: What if I need to cancel an event?
Please call the store to cancel (SATX 210-698.6076 or KTX 281-717-8033). There are no refunds on event fees within 30 days of the event unless we can fill your spot with another person.
Q: How do I sign up for classes?
You can sign up in store at the register, online by clicking the class and filling out the appropriate information and payment if required, or via the phone.
Q: Why do I need to sign up for classes?
Registration is required for many reasons. We need to ensure we have enough space, supplies, staff, etc. When registering please confirm we have the correct email and phone number. On the rare occasion of needing to cancel/reschedule a class we will notify you by phone and email.
Q: How do I sign up to receive your weekly newsletter?
A:Click this LINK to sign up.
Q: Are you hiring?
A: We're always looking for positive, customer focused people to join our team. Please email your resume to mmangold(at)sewspecialsa.com