Katy: 281-717-8033 | MON-FRI: 9:00-5:00 | SAT 9:00-4:00 | CLOSED SUN
San Antonio: 210-698-6076 | MON-FRI: 9:00-5:00 | SAT 9:00-4:00 CLOSED SUN
Machine Care & Service
The Machine Manufacturers recommend getting your machine serviced at least once a year. Bringing your machine in for regular maintenance assures it will stay in top running condition.
No Appointment Necessary!
Our Factory Certified Technicians will service all BERNINA and Baby Lock models including Sewing Machines, Sergers, Combo Machines, Multi-Needle, and Long Arms.
Due to the increase in repairs we are only accepting Baby Lock and BERNINA's at this time.
Please contact our service department for additional information.
Need to Register your BERNINA? Click HERE
No Appointment Necessary!
Our Factory Certified Technicians will service all BERNINA and Baby Lock models including Sewing Machines, Sergers, Combo Machines, Multi-Needle, and Long Arms.
Due to the increase in repairs we are only accepting Baby Lock and BERNINA's at this time.
Please contact our service department for additional information.
Need to Register your BERNINA? Click HERE
Please leave the following at home:
Machine covers, accessory boxes, and accessories (spool caps, etc) and remove non-factory installed lights.
Machine covers, accessory boxes, and accessories (spool caps, etc) and remove non-factory installed lights.
WHAT TO BRING FOR THE CLEANING
Baby Lock Sewing & Combo Machines
Large Touch Screen Machines:
Zigzag Plate * Zigzag Presser Foot
* Inner Rotary Hook * Bobbin
If service is needed Embroidery Module & Embroidery Foot
Any Accessories you may be having issues with.
Small Frame Machines
Zigazag Stitch Plate * Zigzag Presser Foot
* Inner Rotary Hook
If service is needed Embroidery Module & Embroidery Foot
Any Accessories you may be having issues with.
Baby Lock Sewing & Combo Machines
Large Touch Screen Machines:
Zigzag Plate * Zigzag Presser Foot
* Inner Rotary Hook * Bobbin
If service is needed Embroidery Module & Embroidery Foot
Any Accessories you may be having issues with.
Small Frame Machines
Zigazag Stitch Plate * Zigzag Presser Foot
* Inner Rotary Hook
If service is needed Embroidery Module & Embroidery Foot
Any Accessories you may be having issues with.
BERNINA SEWING & COMBO
Newer Machines (4's 5's, 7's, & 8's)
Zigzag Stitch Plate ( 5 mm or 9 mm depending on machine)
Zigzag Presser Foot (#1)
Bobbin Case & Bobbin
If servicing is needed:
Embroidery Module
Single Hole Stitch Plate and Embroidery Foot #26
Optional:
Buttonhole Foot & BSR
Any accessories you may be having issues with.
Zigzag Stitch Plate ( 5 mm or 9 mm depending on machine)
Zigzag Presser Foot (#1)
Bobbin Case & Bobbin
If servicing is needed:
Embroidery Module
Single Hole Stitch Plate and Embroidery Foot #26
Optional:
Buttonhole Foot & BSR
Any accessories you may be having issues with.
Older 3 Digit Machines (170, 180,200, 640, 730, etc.)
Zigzag Stitch Plate, Zigzag Foot (#1)
Bobbin and Bobbin Case
If service is needed Embroidery Module & #26 Foot
Older 4 Digit Machines
Zigzag Stitch Plate, Zigzag Foot (#1 or #0)
Bobbin and Bobbin Case
Any accessories you may be having issues with.
Zigzag Stitch Plate, Zigzag Foot (#1)
Bobbin and Bobbin Case
If service is needed Embroidery Module & #26 Foot
Older 4 Digit Machines
Zigzag Stitch Plate, Zigzag Foot (#1 or #0)
Bobbin and Bobbin Case
Any accessories you may be having issues with.
SERGERS & MULTI-NEEDLES
SERGERS:
General Purpose Foot * Thread Tower
Foot Control & Power Cord
Any Accessories you may be havaing issues with.
(Leave your threads at home.)
General Purpose Foot * Thread Tower
Foot Control & Power Cord
Any Accessories you may be havaing issues with.
(Leave your threads at home.)
MULTI-NEEDLES
Bobbin Case & Bobbin
Any Accessories you may be havaing issues with.
Bobbin Case & Bobbin
Any Accessories you may be havaing issues with.
The Service Department will check the following:
Motor, foot control, electrical connections, belts, pulley, hand wheel, bobbin winder, tension unit, needle bar, presser foot bar, hook driver, feed dog, hook clearance, needle position, needle/hook timing. They will also inspect for worn and/or broken parts.
Motor, foot control, electrical connections, belts, pulley, hand wheel, bobbin winder, tension unit, needle bar, presser foot bar, hook driver, feed dog, hook clearance, needle position, needle/hook timing. They will also inspect for worn and/or broken parts.
Adjustments will happen as needed on:
Bobbin case tension, top tension, straight stitch, zig zag, thread regulator, balance, and speed control.
Bobbin case tension, top tension, straight stitch, zig zag, thread regulator, balance, and speed control.