SHIPPING INFORMATION:US Orders over $75 Ship FREE! Orders $.01 to $29.99 ship for $5 Flat FeeOrders $30.00 to $74.99 ship for $10.00 Flat Fee.Orders received before 2:00 p.m. typically ship out same day.
Orders received after 2:00 p.m. will ship out the next business day.
Orders are shipped Monday - Friday excluding holidays.
It is extremely important to double check your shipping address during the checkout process. We cannot assume responsibility for lost or damaged packages once they leave our shop. While some packages will have tracking information some may not. In the event of non-delivery, we will do what we can to help you locate the package by providing label numbers, delivery confirmation information and customs details.
We will not reship or refund a lost or damaged package.
CHANGES TO YOUR ORDER / NOTES:
If you need to make a change, edit or cancel your order please call 210-698-6076 as soon as possible.
We will do our best to accommodate changes and requests.
We've provided a notes section in each product should you like to make a request.
Sales tax of 8.25% will be added to Texas orders.
We want all our customers to be 100% satisfied! We will happily return or exchange any unopened and unused item within 30 days. Please contact us before returning an item so we can provide additional instructions.
Reminder! All computer screens are a little different and fabric colors may not be an exact match. We're always happy to help fabric match. Be sure to call or text the store for additional help.
Unless the product is damaged or defective, the following items are considered a FINAL SALE and are not refundable: cut fabric yardage, books, patterns, software, embroidery designs, special orders and clearance items.
Refunds will be issued once items are returned to us. Refunds will not be given for shipping charges. All returns must be in original condition and packaging. Returns that have a smoke odor will not be refunded.